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Device Protection

Have a plan and want to request service?

If you have a device plan, you can request for service whenever and wherever you need.

Request service

Our next-generation device protection solutions help millions of people live an uninterrupted digital lifestyle, at home and on the move.

markets across 2 continents
points of sale



  • Pick-up, repair and delivery within 24 hours (in major cities)
  • Accidental damage
  • Water damage
  • Online support


  • Switch devices for any reason
  • Delivered to your doorstep the next day or sooner (in major cities)
  • Select from the same or similar devices
  • Online service portal


  • Instant digital protection for new and used smartphones
  • Easy-to-use remote diagnostic tools
  • AI-optimised customer experience
  • Can be embedded into any partners’ customer journey

Digital services

  • Through websites, apps and social media
  • Integrated solution for subscription and one-off payments
  • 365 days a year
  • Help to get the most from your smartphone

We work with some of the biggest names globally

Have a plan and want to request service?

Request service

Or get in touch with our device protection team

Call us
+66 2430 4077
Or chat online
Message us